Privacy policy

1. Data Controller

The data controller is:

• Junai d.o.o.

• Dunajska 5, 1000 Ljubljana, Slovenia

• VAT number: SI21743711

• Contact email: [email protected]

2. Personal Data We Collect

When you visit our website or place an order, we may collect the following personal data:

• Full name

• Delivery address

• Email address

• Phone number

• IP address

• Payment information (via Stripe)

• Purchase history and order contents

3. Purpose of Data Collection

The collected personal data is used for the following purposes:

• Processing and delivering orders

• Issuing invoices and maintaining business records

• Communicating with users

• Handling complaints and returns

• Sending order and delivery notifications

• Sending newsletters (only with prior consent)

4. Legal Basis for Processing

We process your personal data based on:

• Contractual necessity (e.g. to fulfill product orders)

• Legal obligations (e.g. accounting and tax compliance)

• Your consent (e.g. for receiving newsletters)

• Legitimate interest (e.g. fraud prevention)

5. Data retention

We retain personal data:

• For the period necessary to fulfill the intended purposes

• In accordance with statutory retention periods (e.g. 10 years for tax-related data)

• Until consent for data processing is withdrawn, where applicable

6. Data Disclosure

Your personal data may be shared with contractual partners who assist in service provision, such as:

• Delivery service providers (e.g. GLS Slovenia)

• Payment processor (Stripe)

• External accounting service providers

All data processors are committed to safeguarding personal data.

7. Your Rights

As an individual, you have the following rights:

• Right to access your data

• Right to rectification of inaccurate data

• Right to erasure (where not in conflict with legal obligations)

• Right to restrict processing

• Right to object to processing

• Right to data portability

You may submit requests regarding your rights via email to: [email protected]. We will respond within 30 days.

8. Cookies

Our website uses cookies to provide a better user experience and ensure basic functionality. Upon your first visit, we will ask for your consent to use cookies. More information can be found in our Cookies Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access (e.g. SSL encrypted connections, secure payment processing via Stripe).

10. Changes to the Privacy Policy

This privacy policy may be updated from time to time. All changes will be published on this page, and significant updates will be clearly highlighted.

11. Responsible Person

The person responsible for this privacy policy is Domen Česnik.