More than 1,000 customers from all over the world.
100% satisfaction guaranteed.
059 089 670
[email protected]
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059 089 670 [email protected] FAQ

Privacy policy

1. Personal data controller

The personal data controller is:

  • Junai d.o.o.

  • Dunajska 5, 1000 Ljubljana, Slovenia

  • VAT ID: SI21743711

  • Contact email: [email protected]

    2. What personal data we collect

When you visit our website and place an order, we may collect the following data:

  • Name and surname

  • Delivery address

  • Email address

  • Telephone number

  • IP address

  • Payment data (via Stripe)

  • Purchase data and order content

3. Purpose of collecting personal data

We use the collected personal data for the following purposes:

  • Processing and delivering orders

  • Issuing invoices and keeping business records

  • Communicating with users

  • Resolving complaints and returns

  • Sending order and delivery notifications

  • Sending newsletters (only with prior consent)

4. Legal basis for processing

We process your personal data:

  • Based on a contract (purchase order)

  • Based on legal obligations (e.g. accounting)

  • Based on your consent (e.g. to receive e-newsletters)

  • Based on legitimate interest (e.g. to prevent abuse)

5. Retention of personal data

We store data:

  • For the period necessary to fulfill the purpose of the processing

  • In accordance with legal deadlines (e.g. tax data 10 years)

  • Until you revoke your consent to data processing, where applicable

6. Transfer of personal data

We may transfer your data to third-party contractual partners who help us perform services, such as:

  • Delivery service providers (Pošta Slovenije)

  • Payment system provider (Stripe)

  • External accounting services

    All processors are committed to protecting personal data.

7. Your rights

As an individual, you have the following rights:

  • The right to access your data

  • The right to rectify inaccurate data

  • The right to erasure (where this is not contrary to law)

  • The right to restriction of processing

  • The right to object to processing

  • The right to data portability

You can send all requests regarding your rights to the following email address: [email protected]. We will respond to you within 30 days at the latest.

8. Cookies

Our website uses cookies to provide a better user experience and basic functionality. On your first visit, you will be asked to confirm your consent to the use of cookies. More information can be found in the Cookie Policy.

9. Data security

We use appropriate technical and organizational measures to protect your data against loss, misuse or unauthorized access (e.g. encrypted SSL connection, secure payment processing via Stripe).

10. Changes to the Privacy Policy

The Privacy Policy may change from time to time. Any changes will be posted on this page, and significant changes will be highlighted.

11. Responsible Person

The responsible person for enacting this Privacy Policy is Domen Česnik.

Junai d.o.o.
Dunajska cesta 5
1000 Ljubljana


T 059089670
E [email protected]